Frequently Asked Questions
Policies for the Ocean Inn at Manzanita
Our staff do not live onsite, therefore our winter office hours are 9:00 am – 5:30 pm everyday.
Summer office hours are 9:00 am – 6:00 pm everyday.
You may call toll free 866-368-7701 or 503-368-7701 for questions, late check-ins or to make arrangements with the staff to secure your room keys.
Check-In/Check-out
Check-in time is 4:00 p.m. Check-out time is 11:00 am.
Occupancy
The maximum occupancy for all suites is four. Children of all ages permitted in units 101-104, 106 & 107. Children ages 12 and older only permitted in units 105, 108, 109 and 110.
Pets
Maximum 2 medium sized pets (dogs) allowed in units 102, 103, 104, 106 and 107. (Add an additional $25 per night per pet, no cats please.)
Automobile limit
All units have a one car parking limit.
Minimum Stay Policy
July and August – One week minimum for all units (except 105 and 110 which is a 2 day minimum).
September through June – Two night minimum all units.
Payment Policy
One night deposit is due when reservation is made. Balance is due two weeks prior to stay.
Returned Check Fee
There will be a $25.00 charge on all returned checks.
Cancellation Policy
The following policies have been adopted due to the difficulties that cancellations and changes to bookings on short notice present to us as small independent hotel owners. We do not intentionally “over-book” our rooms to keep them filled, and rely on our customers’ reservations. For purposes of these policies, “cancellation” means the cancellation of a customer’s entire reserved time at the hotel; and “shortening of stay,” means the reduction of the time a customer has reserved time at the hotel while still retaining some reserved time at the hotel.
- Cancellations made 21 days or more before a stay will result in a refund of a customer deposit less a $25.00 cancellation processing fee.
- Cancellations made less than 21 days, but 7 days or more before a stay will result in a refund of a customer deposit, less a $25.00 processing fee, but only if the hotel can re-book the cancelled day(s) with a new customer. If the hotel cannot re-book the day(s) then the customer deposit will be forfeited to the hotel.
- Cancellations made less than 7 days before a stay will result in no refund of a deposit, and the customer will be charged for the total number of days of the original reservation.
- Shortening of stays made more than 21 days prior to a stay will result in the imposition of a $25.00 processing fees. Shortening of days made 21 days or less prior to a stay cannot be accommodated, and the customer will be charged the total number of days of the original reservation. (Weekly reservations during July and August may not be shortened.)
Full payment is due 2 weeks prior to arrival.
Smoking
We are pleased to provide you with a completely smoke-free environment, which reflects the preference expressed by the majority of our guests. There is no smoking of any kind or vaping allowed on our property.
